The strength & stability you need from an insurer, the collaborative approach you want from a partner.
Now, with the introduction of our EU-based subsidiary Fortegra Europe Insurance Company Limited (FEIC Ltd.), we’re doing business around the globe. From convenient consumer goods coverage to valuable automotive protection products, Fortegra is licensed to sell in various European Union countries including the United Kingdom and European Economic Area countries with authorisation from the Malta Financial Services Authority (MFSA).
For over 40 years, we’ve been delivering reliable risk management solutions. Fortegra is more than an insurance and service contract provider, we’re a PARTNER committed to your success.
If you wish to submit a claim, please refer your claim to the administrator indicated on your insurance policy.
Should you have any complaint regarding our products or services, please follow the complaints procedure indicated in your insurance policy.
Alternatively, you may contact our complaints officer via email at email@example.com or by mail at FEIC Ltd., Office 13, SOHO Office The Strand, Fawwara Building, Triq l-Imsida, Gzira, GZR 1401, Malta
If your complaint is not handled or resolved to your satisfaction, you may refer your complaint to:
Office of the Arbiter for Financial Services, 1st Floor
St. Calcedonius Square
Floriana, Malta FRN1530
P: 8007 2366 or 21249245
The Office of the Arbiter requires a final reply from Fortegra regarding your complaint before contacting them.
Fortegra operates and is
Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom.