Fortegra Europe
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FORTEGRA EUROPEAN OPERATIONS

The strength & stability you need from an insurer, the collaborative approach you want from a partner.

Fortegra Europe Insurance Company Limited “FEIC” is the EU-based subsidiary of Fortegra, a global specialty insurer founded in the U.S. over 40 years ago. FEIC offers a range of insurance and insurance-related services including automotive and consumer goods protection. FEIC has the necessary permissions to underwrite general insurance business in various European Union countries including the United Kingdom and European Economic Area countries with authorisation from the Malta Financial Services Authority (MFSA).

AUTOMOTIVE

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CONSUMER GOODS

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For over 40 years, we’ve been delivering reliable risk management solutions. Fortegra is more than an insurance and service contract provider, we’re a PARTNER committed to your success.

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FORTITUDE + INTEGRITY = FORTEGRA

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Claims Queries

How do I submit a claim?

If you wish to submit a claim, please refer your claim to the administrator indicated on your insurance policy.

How do I submit a complaint?

Should you have any complaint regarding our products or services, please follow the complaints procedure indicated in your insurance policy. 

Alternatively, you may contact our complaints officer via email at complaints@fortegra.eu or by mail at FEIC Ltd., Office 13, SOHO Office The Strand, Fawwara Building, Triq l-Imsida, Gzira, GZR 1401, Malta

If your complaint is not handled or resolved to your satisfaction, you may refer your complaint to:

Office of the Arbiter for Financial Services, 1st Floor

St. Calcedonius Square

Floriana, Malta FRN1530
P: 8007 2366 or 21249245 
E: complaint.info@financialarbiter.org.mt 
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The Office of the Arbiter requires a final reply from Fortegra regarding your complaint before contacting them.

Where is Fortegra authorised to offer their products?

Fortegra operates and is authorised to transact general insurance business under Freedom of Services in the following countries:

Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom.

CORPORATE LOCATIONS

Our global network of 15 offices allows Fortegra and our partners passport rights across the EU as well as product and obligor services across all 50 U.S. states including D.C.

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  • Athens, GA
  • Beaverton, OR
  • Chicago, IL
  • Dallas, TX
  • Farmington Hills, MI
  • Iselin, NJ
  • Jacksonville, FL
  • New York, NY
  • Marksville, LA
  • Omaha, NE
  • Paducah, KY
  • London, UK
  • Prague, Czech Republic
  • Republic of Malta
  • Washington D.C.